Customer Service
- Shipping & Delivery
- We will deliver your order as quickly as possible. We use ANC, Royal Mail, Pacel2go and Parcel Force among others. If we receive your order and cleared payment before 2pm we will endeavor to dispatch your order the same day. Parcels should be received within 3-10 working days. This only applies Monday to Friday; excluding bank holidays, and deliveries within Mainland UK.
- Privacy & Security
- Clearance Catering Supplies do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
Please contact info@ClearanceCateringSupplies.co.uk concerning all privacy matters.
Any information given at the time of ordering is collected by Clearance Catering Supplies for the sole purpose of completing your order. We do not send marketing material and your information is dormant after your order is completed.
All information is collected lawfully and in accordance with the Data Protection Act 1998 - Returns
- In all instances contact us for a return ID number first by email at info@ClearanceCateringSupplies.co.uk or on out usual telephone number 01202 70 50 48; Failure to do so will delay the processing of any items sent back.
If Goods are found to be faulty or damage on delivery, then please arrange to send back to Clearance Catering Supplies at 10a Silver Business Park, Airfield Way, Christchurch, Dorset, BH23 3TA. The buyer will be responsible for any carriage costs incurred in returning the item, we will not refund the cost of return carriage.
If Goods are found to be unwanted, then please arrange to send back to Clearance Catering Supplies at 10a Silver Business Park, Airfield Way, Christchurch, Dorset, BH23 3TA. The buyer will be responsible for any carriage costs incurred in returning the item. If item is returned and in new sale-able condition there will be a 25% restocking fee. - Ordering
- When you have completed your order a confirmation is sent to your registered email, when the item/s are dispatched another email notification will be sent which includes your tracking number. If you have a Clearance Catering Supplies account you can check your order status anytime by simply clicking on the "My Account" link in the navigation bar at the top of every page. From there, you will be able to view information about your order.
Using the links at the foot of every page you can view the full terms and conditions.
